FRONT OFFICE MANAGER – Hotel Jobs in Dehradun

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Full Time
Dehradun
Posted 7 months ago

FRONT OFFICE MANAGER – Hotel Jobs in Dehradun

• Control of front desk tidiness and availability of all necessary stationery and material including pens forms and informative leaflets
• Ensuring timely and accurate customer service
• Scheduling shifts and supervising front-office personnel including receptionists security guards and call central agents
• Training and supporting office staff
• Handling complaints and specific customer requests
• Monitoring stock and order office supplies and troubleshooting emergencies Managing mail distribution
• Organizing office budget
• Managing records of office expenses and costs
• Overseeing the compliance with company policies and security requirements
• 5+ years’ experience of working on a Front Desk Manager or Reception Manager position
• Profound experience in customer service office management and basic bookkeeping procedures
• Good experience with office machines (such as fax machines and printers)
• Good practical knowledge of MS Office particularly Excel and Word
• Proficient in English and Hindi.
• Good knowledge of Hotel software
• Strong communication and interpersonal skills
• Good organizational multitasking and problem-solving skills
• Regular and timely reporting for day to day updates and submit reports on time when demand.

Role: Front Office

Industry Type: Travel & Tourism

Department: Administration & Facilities

Employment Type: Full Time, Permanent

Role Category: Administration

Education
UG: Any Graduate
PG: Any Postgraduate

Experience: 5+years

Key Skills
Loss prevention Front Office Executive Quality standards, Safety training Accounting Billing Management Counselling

Front Office Manager for Dehradun

FRONT OFFICE MANAGER

  • Control of front desk tidiness and availability of all necessary stationery and material including pens forms and informative leaflets
  • Ensuring timely and accurate customer service
  • Scheduling shifts and supervising front-office personnel including receptionists security guards and call central agents
  • Training and supporting office staff
  • Handling complaints and specific customer requests
  • Monitoring stock and order office supplies and troubleshooting emergencies Managing mail distribution
  • Organizing office budget
  • Managing records of office expenses and costs
  • Overseeing the compliance with company policies and security requirements
  • 5+ years’ experience of working on a Front Desk Manager or Reception Manager position
  • Profound experience in customer service office management and basic bookkeeping procedures
  • Good experience with office machines (such as fax machines and printers)
  • Good practical knowledge of MS Office particularly Excel and Word
  • Proficient in English and Hindi.
  • Good knowledge of Hotel software
  • Strong communication and interpersonal skills
  • Good organizational multitasking and problem-solving skills
  • Regular and timely reporting for day to day updates and submit reports on time when demand.

Role: Front Office

Industry Type: Travel & Tourism

Department: Administration & Facilities

Employment Type: Full Time, Permanent

Role Category: Administration

Education

UG: Any Graduate

PG: Any Postgraduate

Experience: 5+years

 

Key Skills

Loss prevention Front Office Executive Quality standards ,Safety training Accounting Billing Management Counselling

Job Features

Job Category

Front Office

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