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Full Time
Dehradun
Posted 1 month ago

FRONT OFFICE MANAGER – Hotel Jobs in Dehradun

• Control of front desk tidiness and availability of all necessary stationery and material including pens forms and informative leaflets • Ensuring timely and accurate customer service • Scheduling shifts and supervising front-office personnel including receptionists security guards and call central agents • Training and supporting office staff • Handling complaints and specific customer requests • Monitoring stock and order office supplies and troubleshooting emergencies Managing mail distribution • Organizing office budget • Managing records of office expenses and costs • Overseeing the compliance with company policies and security requirements • 5+ years’ experience of working on a Front Desk Manager or Reception Manager position • Profound experience in customer service office management and basic bookkeeping procedures • Good experience with office machines (such as fax machines and printers) • Good practical knowledge of MS Office particularly Excel and Word • Proficient in English and Hindi. • Good knowledge of Hotel software • Strong communication and interpersonal skills • Good organizational multitasking and problem-solving skills • Regular and timely reporting for day to day updates and submit reports on time when demand. Role: Front Office Industry Type: Travel & Tourism Department: Administration & Facilities Employment Type: Full Time, Permanent Role Category: Administration Education UG: Any Graduate PG: Any Postgraduate Experience: 5+years Key Skills Loss prevention Front Office Executive Quality standards, Safety training Accounting Billing Management Counselling Front Office Manager for Dehradun FRONT OFFICE MANAGER
  • Control of front desk tidiness and availability of all necessary stationery and material including pens forms and informative leaflets
  • Ensuring timely and accurate customer service
  • Scheduling shifts and supervising front-office personnel including receptionists security guards and call central agents
  • Training and supporting office staff
  • Handling complaints and specific customer requests
  • Monitoring stock and order office supplies and troubleshooting emergencies Managing mail distribution
  • Organizing office budget
  • Managing records of office expenses and costs
  • Overseeing the compliance with company policies and security requirements
  • 5+ years’ experience of working on a Front Desk Manager or Reception Manager position
  • Profound experience in customer service office management and basic bookkeeping procedures
  • Good experience with office machines (such as fax machines and printers)
  • Good practical knowledge of MS Office particularly Excel and Word
  • Proficient in English and Hindi.
  • Good knowledge of Hotel software
  • Strong communication and interpersonal skills
  • Good organizational multitasking and problem-solving skills
  • Regular and timely reporting for day to day updates and submit reports on time when demand.
Role: Front Office Industry Type: Travel & Tourism Department: Administration & Facilities Employment Type: Full Time, Permanent Role Category: Administration Education UG: Any Graduate PG: Any Postgraduate Experience: 5+years   Key Skills Loss prevention Front Office Executive Quality standards ,Safety training Accounting Billing Management Counselling

Job Features

Job Category

Front Office

FRONT OFFICE MANAGER – Hotel Jobs in Dehradun • Control of front desk tidiness and availability of all necessary stationery and material including pens forms and informative leaflets • Ensur…

Full Time
Dehradun
Posted 1 month ago

Front Office Executive – Hotel Jobs in Dehradun

Job description • Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key • Set up accurate accounts for each guest according to their requirements • Ensure rates match market codes, document exceptions • Secure payment prior to issuing room key, verify/adjust billing • Compile and review daily reports/logs/contingency lists • Complete cashier and closing reports • Supply guests with directions and property information • Accommodate guest requests, contacting appropriate staff if necessary • Follow up to ensure requests have been met • Process all payment types, vouchers, paid-outs, and charges • Balance and drop receipts • Count and secure bank at beginning and end of shift • Obtain manual authorizations and follow all Accounting procedures • Notify Loss Prevention/Security of any guest reports of theft • Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process • Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns • Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets • Welcome and acknowledge guests; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation • Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette • Ensure adherence to quality standards • Stand, sit, or walk for an extended period of time • Know the use of hotel software e.g- IDS, ezee etc. • Profound experience in customer service office management and basic bookkeeping procedures • Good experience with office machines (such as fax machines and printers) • Good practical knowledge of MS Office particularly Excel and Word • Proficient in English and Hindi. • Good knowledge of Hotel software • Strong communication and interpersonal skills • Good organizational multitasking and problem-solving skills • Should be free from the mindset of internal corporate politics. • Regular and timely reporting for day to day updates and submit reports on time when demand. Role: Front Office Industry Type: Travel & Tourism Department: Administration & Facilities Employment Type: Full Time, Permanent Role Category: Administration Education UG: Any Graduate PG: Any Postgraduate Experience: 2+years Key Skills Loss prevention Front Office Executive Quality standards ,Safety training Accounting Billing Management Counselling

Job Features

Job Category

Front Office

Front Office Executive – Hotel Jobs in Dehradun Job description • Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key • Se…

Full Time
Dehradun
Posted 1 month ago

House keeping Executive – Hotel Jobs in Dehradun

Job description • Inspect guest rooms, public areas, pool, etc • After being cleaned by Housekeeper to ensure quality standards • Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms • Assist Housekeeping management in managing daily activities • Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry • Document and resolve issues with discrepant rooms with the Front Desk • Prepare, distribute, and communicate changes in room assignments • Communicate issues to next shift • Complete required paperwork • Assist management in hiring, training, scheduling, evaluating, counselling, disciplining, and motivating and coaching employees • Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications • Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets • Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation • Speak with others using clear and professional language • Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees • Ensure adherence to quality expectations and standards • Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance • Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces • Reach overhead and below the knees, including bending, twisting, pulling, and stooping • Stand, sit, kneel, or walk for an extended period across an entire work shift • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination • Enter and locate work-related information using computers and/or point of sale systems • Read and visually verify information in a variety of formats (eg, small print) • Perform other reasonable job duties as requested by Supervisors • Should be free from the mindset of internal corporate politics. • Good knowledge of chemicals and its usage. • Regular and timely reporting for day to day updates and submit reports on time when demand. Role: Housekeeping Executive / Attendant Industry Type: Travel & Tourism Department: Food, Beverage & Hospitality Employment Type: Full Time, Permanent Role Category: Housekeeping & Laundry Education UG: Any Graduate PG: Any Postgraduate Must have a training from any Hotel management institute. Experience 5+ year experience. Key Skills Housekeeping, Housekeeping management, Front office Quality standards Front desk Safety training, Housekeeping Executive, Scheduling Management

Job Features

Job Category

House Keeping

House keeping Executive – Hotel Jobs in Dehradun Job description • Inspect guest rooms, public areas, pool, etc • After being cleaned by Housekeeper to ensure quality standards • Run sold …

Full Time
Dehradun
Posted 1 month ago

House keeping – Room attendant – Hotel Jobs in Dehradun

Post :   7 Nos

Job description • Respond promptly to requests from guests and other departments. • Fill cart with supplies and transport cart to assigned area. • Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. • Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. • Make beds and fold terry. Clean bathrooms. • Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. • Straighten desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings. Vacuum carpets and performs floor care duties (e.g., in guest rooms and hallway). • Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. • Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. • Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. • Support team to reach common goals. • Ensure adherence to quality expectations and standards. • Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces. • Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors. • Good knowledge of chemicals and usage. • Should have good and polite tone. • Quick responsive to guest. • Can be able to read and write English and hindi. Role: Housekeeping & Laundry – Other Industry Type: Travel & Tourism Department: Food, Beverage & Hospitality Employment Type: Full Time, Permanent Role Category: Housekeeping & Laundry Education UG: Any Graduate PG: Any Postgraduate Experience : 2years. And Trained from IHM or any other hotel management institute. Key Skills Housekeeping Safety training Room service Programming Management

Job Features

Job Category

House Keeping

House keeping – Room attendant – Hotel Jobs in Dehradun Post :   7 Nos Job description • Respond promptly to requests from guests and other departments. • Fill cart with supplies and tra…